Emergent Coils’ customer service experts help troubleshoot problems with your coils
At Emergent Coils, our customer service department does more than find the right coils for your needs. Our customer service experts help uncover issues causing coils to fail, keeping you from having to replace the same coils over and over again.
We recently had a customer call our customer service department because of constant failures in their steam coils. Instead of simply selling them the same copper tube steam coils they had been using, as another supplier had done, our customer service expert determined that their steam pressure was too high for copper tubing. We had the customer upgrade to steel tubing to avoid future steam coil failures. Even though steel tubes do not conduct heat as well as copper, we were able to run performance checks and add enough rows of tubing to compensate for the loss.
For customers who want prices for stock coils without contacting customer service, the stock coil section of our website provides prices for over 200,000 hot water coils and booster coils. As the only coil supplier to provide pricing information for stock coils online 24/7, our customers can easily compare options when developing coil budgets at any time, day or night.
Emergent Coils’ customer service experts also provide guidance when you want to make the switch from steam to a hot water coil or chilled water coil to refrigerant cooling. Whatever your coil needs, please give us a call at 1-855-Coil-Now and let us make your life a little easier.